Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days after payment confirmation.

Shipping Rates & Delivery Times

• 🇵🇹 Portugal (Domestic): Free standard shipping
• 🇬🇧 United Kingdom: Free standard shipping
• 🇪🇺 Western & Southern EU (France, Germany, Italy, Spain, etc.): €5.00 standard / €12.00 express
• 🇪🇺 Eastern EU & Nordics (Poland, Sweden, Finland, etc.): €7.00 standard / €15.00 express
• 🌍 Rest of World (US, Canada, Australia, etc.): €4.99 standard international

Estimated Delivery Times (after processing)

• Standard (Portugal & UK): 10–20 business days
• Standard (EU): 12–25 business days
• Express (EU): 7–12 business days
• International (Rest of World): 15–35 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays. During peak seasons, delivery may take slightly longer.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery.

Customs & Duties For international orders outside the EU, customs duties and import taxes may apply. These charges are the customer's responsibility and are not included in the product price or shipping cost.

Lost or Delayed Packages If your order hasn't arrived within the estimated delivery window, please contact us at meenastore33@gmail.com and we'll investigate with the carrier.